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Car rental pick up and drop off

Car rental pick up and drop off

Car rental pickup and drop off  with crystal car hire Rwanda has been made easy, bellow are some of the thins you need to know  and pay attention to in order to have the best Rwanda car rental experience.

If you have rented  rented a car with us before or not, the pick up and drop off can be quite tricky sometimes. There are, of course, some items to pay close attention to so your rental experience is nothing but positive.

Here’s a list of what you have to know before picking up and dropping off the rental car. Keep an eye on these and have a nice trip!

Car rental pick up and drop offWhen picking up your rental car

1. Confirmation Email

Your rental confirmation with us is usually by email, After you’ve confirmed your car rental date, time and price, the first thing to pay attention to is the reservation confirmation. This is where you’ll find the most important information about the booking, including date and time of pick up and drop off.

The crystal car hire Rwanda website also contains general rules and information about car rental, which are usually applied by most car rental companies in Rwanda. Many of the most common car rental questions are answered there, so we recommend reading it in advance.

2. Documentation

It is super important that you have all the required documents with you at the time of pick up, as this can prevent the car rental company from letting you sign the rental agreement and possibly ruin your travel plans (and we don’t want that, right?).

It’s also important to pay special attention if you’re renting a car abroad, as different countries may have different rules.

Generally speaking, if you’re American and are renting inside the United States, you need:

  • A valid driver’s license held for two or more years;
  • Proof of identity (ID, passport etc.);
  • A deposit or full payment before the trip.

3. Car rental agreement

It is also at the moment of pick up that the car rental agreement is signed. This agreement specifies the terms and conditions of your rental, so it’s good not to rush and read it carefully.

There you’ll see, for example, what happens if you get a ticket for parking irregularly, or if the rental car is involved in any car accident, what the insurance covers and more. You can see how this document is important, right?

So pay attention while reading it and, if you have any questions, ask the crystal car hire agent.

4. Security deposit

One of the most common car rental questions is about the security deposit. This is nothing more than a sum of money held by the car rental company for their own safety, just in case anything happens for the duration of your reservation.

But you don’t have to worry, Crystal car hire will not require this. The car rental security deposit is not required, but we will trust you to return the car in the same conditions as you picked it up.

5. Car inspection

Crystal Car hire will always strive to make sure the car is in perfect condition, however it’s always good to check the rental car very carefully before leaving the car park. This is important as any scratches and dents may be charged on you if you don’t have proof that you were not responsible for them.

If you notice anything unusual about the car, make sure to take photos. If there are any serious issues, ask the staff to also check the damage before leaving for your trip.

When dropping off your rental car

1. Fuel tank

We usually do not fill up the tank, but Depending on your reservation, you will need to pay attention to the fuel level at the time of pickup. ensure to return the car with the same amount of fuel.

2. Car inspection

Just like you need to check the conditions of the car before leaving the car park, crystal car hire will need to be sure that the car is returned in the same conditions, with no extra dents or scratches.

You also need to return the car reasonably clean. Especially if you have kids or pets, it’s important to make sure that the car seats and floor are clear of dirt, fur, trash and everything else.

Ready for the pick up and drop off ? Simply contact us or send a whatsapp chat.

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