Renting a car for the first time can sound bit tricky but there is nothing to worry about when you land on Crystal car hire Rwanda.

We have put together the answers to the possible questions you may have while thinking of renting a car in Rwanda for the first time. We would like to help you not only during finding the best car rental deals in Kigali, but also during the pick-up and drop-off of your car for a flawless experience with Crystal car hire Rwanda.

  • The very first step is to book your preferred car by simply informing us when you need the car, where you intend to go and for how long, we will then reserve your car rental even thought making the payment .
  • When you arrive to Rwanda, we shall drop off the vehicle to your preferred destination, We will share our Terms and Conditions for you to carefully read and understand to be aware of all of your rights and responsibilities.
  • After making payment, we will hand you the car keys and agree on pickup venue and time.
  • We will be in touch over the phone or by email anytime you need our assistance during your car rental period .
  • The car will initially have a certain level of fuel, enough to get you to the gas station, and you will be requested to return the vehicle with the same level of fuel.
  • Inspect the car carefully to avoid unwanted problems. Before you get into the car and drive off the lot, inspect the car’s exterior, glass, and interior.
  • While dropping off your car, don’t forget to fuel from the closest gas station.

Insider tip:

  • To catch early bird deals, plan your trip in advance.

We prepared this guideline for you to feel comfortable and confident about what you are doing step by step. We care about your experience from the starting point till end of your reservation without any problem. You can always reach our customer experience team. We are looking forward to seeing your first adventure.